Choose
the Upload button from the left hand column of buttons on
your account's Home Directory.
An
Upload Files screen with nine blank fields will pop-up.
Use
the Browse option to search your computer for the files you
wish to upload. (You cannot upload folders using this interface).
Once
you have selected all the files you wish to upload in your account,
click the Upload button at the bottom of your screen.
A
progress box will appear as your files are transferred. If the file
you are uploading is very small, it may finish transferring before
the small progress box even has a chance to appear.
Once
the upload is complete you will be returned to your account's Home
Directory.
Drag
and Drop Interface:
Reduce
you your web browser window so that you can view the file or folder
you wish to upload. Drag and drop the file or folder's icon into
your Easy backup Drag and Drop screen. A file transfer box will
appear. Once the upload is complete you will see the file or folder's
icon appear in your Easy backup directory.
Or
Click
your right-mouse button on any of the folders displayed on the Drag
and Drop screen and choose "Put" from the drop-down menu. Browse
for the file you wish to upload (you cannot choose a folder using
this command), once it is selected, press Open and a file
transfer box will appear to chart the upload progress. Once the
upload is complete you will see the file's icon displayed within
the folder to which it was uploaded.
Click
a file's name (you cannot download folders in the Light Interface)
a dialogue box may appear asking whether you would like to Open
or Save the file, select Save, a Save As box
will appear, choose where you would like to download the file and
press Save. A file transfer box will appear charting the
download progress.
Drag
and Drop Interface:
Reduce
you your web browser window so that you can view the destination
for file or folder you wish to download. Drag and drop the file
or folder's icon from your Easy backup Drag and Drop screen to your
local system. A file transfer box will appear during the download
procedure.
Or
Click
your right-mouse button on any of the files (you cannot choose a
folder using this command), displayed on the Drag and Drop screen
and choose "Get" from the drop-down menu. Browse for the destination
to which you would like to download the file, once the download
is selected, press Save and a file transfer box will appear
to chart the download progress.
Click
on the box(es) next to the files or folders you wish to delete,
a check mark will appear in the box(es) you have chosen. In order
to cancel a selection simply click on the box once more and the
check mark will disappear.
Once
you have selected all of the files and folders you would like to
delete press the Delete button to the left of the file and
folder display. The window will refresh and you will no longer see
the files and folders in your account.
Drag
and Drop Interface:
Right
click on the file or folder you wish to delete.
Select
Delete from the drop down menu. The page will refresh, and
the file or folder you have deleted will no longer be viewed in
your account.
Q:
How do I determine how much space is available in my account?
A:
At the top of your Home Directory page you will see a
gray bar illustrating your account space.
As
files are uploaded to your account, blue will slowly fill the gray
bar, text at the base of the bar will indicate how many megabytes
of space are used and how many remain available.
Q:
Why doesn't my account's status bar reflect the actual contents
of my account?
A:
The status bar that appears at the top of your account's display
can take a short time to update and may not immediately reflect
changes after uploads and deletions. The status bar will update
itself shortly.
A:
Login to Easy backup. Choose Personal Settings from the
menu found on the left of the Home Directory screen. Enter
new the updated information and press Save.
A:
Login to Easy backup, and select Personal Settings from
the menu found on the far left of the Home Directory screen.
Choose Billing Information, enter the updated information
and press Save.
A:
Login to Easy backup, select Personal Settings from the
far left of the Home Directory Screen. Choose Cancel Account,
read and follow the directions carefully, re-enter your password
and confirm your decision to cancel. When the process is successfully
completed you will see a confirmation page and receive e-mail notification.
A:
WhaleMail allows you to send a file of any size from your account
to anyone with an e-mail address. This service allows you to avoid
e-mail attachment limitations, because WhaleMail does not send your
file directly to the recipient, instead a small message containing
an Internet address is delivered. The recipient simply clicks on
or copies and pastes the address into their web browser in order
to visit a page from which they can download the file you have sent.
Q:
How do I send a file from my account to anyone with an e-mail address?
A:
In the Light Interface, every file stored in your account
has a check box displayed to the left of its file name. In order
to send a file out of your account, select the check box next to
the file(s) you wish to send and press the WhaleMail button.
You will then view a page on which you can enter the recipient's
e-mail address (or select recipients from your Address Book) and
personalize the message's Subject Line and message. Press Send,
you will see a page that will confirm that your file has been sent.
Using
the Drag and Drop Interface, click on the file you wish to
send and highlight the file's name. Press the WhaleMail link,
enter the recipient's e-mail address and customize the message,
then press Send. You will see a page that will confirm that
your file has been sent.
A:
You may send a file to anyone with an e-mail address, you may
either add recipients to your Address Book or enter their
addresses when you send the file.
Q:
Using Netscape, how do I download files that were sent to me?
A:
When a person using Netscape 7.0 receives a WhaleMail and tries
to save the file to their local computer, they may encounter a problem.
Netscape 7.0 changes the filename slightly and this can cause difficulties.
When the option to save the file is selected, Netscape pre-fills
in the file name but for unknown reasons it appends .asp
to the end of the original file name. For example, the file businessplan.doc
would be saved as businessplan.doc.asp - To correct this
problem, you should delete the .asp extension and the file will
then be saved intact. If this extension is not removed, the file
cannot be opened in its intended program. Earlier versions of Netscape
do not exhibit this behavior.
A:
In order to add names and e-mail addresses to your Address Book,
simply choose Address Book from the left menu bar of your
account. At the top of the Address Book page you may add a new recipient
by simply entering their name and e-mail address and press Add.
Q:
What are the requirements for the Drag and Drop Interface?
A:
In order to use the Drag and Drop Interface your system must
be a Windows-based, running Win98 or a later operating system (OS).
You can check to see what OS your system is running by accessing
the Help area of the Start menu.
You
also must use Internet Explorer 5.0 or later Internet Explorer(IE)
browser. You can check to see what IE you are running by accessing
About Internet Explorer in IE's Help menu.
Drag
and Drop employs file transfer protocol (FTP) behind the scenes
as opposed to Easy backup Light's use of hypertext transfer protocol
(HTTP). You must be working on a system and network that allows
for FTP access. If you are unsure as to whether or not your network
allows for FTP access contact your system administrator.
Q:
How do I access the Light Interface from Drag and Drop?
A:
Login to your Easy backup account, if you have selected Drag
and Drop as your default interface select Go to Light Interface
from the upper right hand corner of your Home Directory page.
Q:
How do I share my folders with another Easy backup user?
A:
Open the folder you would like to share and click the Share
This Directory link.
Other
users can be given varying levels of access to the folders you share
with them. You can grant either Read(R), Read/Write(RW), or Read/Write/Delete(RWD)
access to the folders you share.
Type
the Usernames and Domains of the Easy backup user(s) you wish to
share the folder with in the Grant Access menu.
Click
Share Folder, the next time the users with whom you have
shared your directory login to their accounts they will be able
to view the directory you have shared with them.
Q:
How do I remove another user's access to my folders?
A:
Press the Share this Directory from the top section of
the file display area, you will be taken to the Share Folder
screen where you can manage other's access to your data. At the
top of the page select the file or folder whose shared access you
would like to remove and remove access by pressing the button below.
Q:
How do I view folders that another user has shared with me?
A:
Choose the folder you wish to view from the Click Here to
See Shared Drives menu. You will know what level of access you
have to the files within the shared folder by looking at the code
found at the end of the folder name.
R
- Read Only R/W - Read and Write R/W/D - Read/Write and Delete
Click
Go! to jump to the shared folder. Depending upon what access
you were granted, the buttons you see will vary. If access is restricted
to Read (R) when you view that folder you will not see the
Move, Rename, or Delete buttons.
Q:
How can I refresh and return to my Home Directory Page?
A:
In order to return to your Home Directory you may select Home
Directory at any time from the left-hand side menu bar. You
may also select the Refresh icon on your browser's button
menu. You may refresh the page you are viewing at any time in either
the Light or Drag and Drop Interface by right clicking
anywhere your screen and choosing Refresh from the drop-down
menu.
Q:
How can I synchronize a folder on my computer with one in my account?
A:
Synchronization allows you to synchronize or mirror two folders
- one in your account and one on your system. In order to use the
Synchronization feature right-click the folder you would like to
synchronize, and select Synchronize. When the dialog appears,
you will be prompted to select a "local" folder on your computer.
After
selecting a local folder, the differences between the remote and
local folders appear in the two list boxes. The top list box shows
the files in the local folder that are not present in the remote
folder. The bottom list box shows the files in the remote folder
that are not present in the local folder. To synchronize one to
match the other, simply press the "Synchronize" button in either
the "Remote" or "Local" list box area.
Synchronize
Select this button to begin the synchronization process for either
the remote or local folder:
Remote:
Not On Local, the file is deleted.
Not On Remote, the file is uploaded. Caution! Check "Don't Delete" if you do not want any data deleted.
Local:
Not On Local, the file is downloaded.
Not On Remote, the file is deleted. Caution! Check "Don't Delete" if you do not want any data deleted.
The
following options are available:
Ignore
Case
If checked, letter case in the filenames will be ignored during
synchronization.
Compare
Size
If checked, the file size is compared.
Compare
Time (Date and Time)
If selected, file dates and times are compared.
Include
Subfolders
If selected, Drag-and-Drop also compares sub folders for differences.
Don't
Delete
If selected Drag-and-Drop will not delete files when synchronizing.
Overwrite
Confirmations
If selected Drag-and-Drop will ask your permission to overwrite
files when either uploading or downloading.
Delete
Confirmations
If selected Drag-and-Drop will ask your permission to delete files.
If not selected, Drag-and-Drop will always delete files.
Queue
Error Messages
When selected, causes Drag-and-Drop to continue transferring files
even when error messages occur. The error messages are queued
and displayed at one time in a dialog box. When not selected,
an error message is displayed, and the transfer operation is stopped
until the user presses OK.
Ignore
Symbolic Links
When selected, UNIX symbolic links will not be included in the
folder synchronization process. In some cases UNIX symbolic links
can cause Drag-and-Drop to synchronize a particular file or folder
multiple times, reducing the efficiency of the process. In these
cases you can avoid this problem by selecting this option.
Compare
When you browse to select a local folder for synchronization,
the comparison happens automatically; however, when typing a local
folder name, you must select this button to perform the comparison.
Ignore
folders starting with any of the following
Directories starting with any character specified here are not
included in the Synchronization process.
#
Threads
The maximum number of transfer threads to use during synchronization.
The value you enter here will limit how many transfer sessions
Drag-and-Drop runs at a time while doing the synchronization.
In most instances a value of 1 is sufficient. If your computer
is connected to the Internet with a fast Internet connection,
a higher value can be used.
Close
Closes the Synchronize box.
The
following are available for both the remote and local folders.
Ignore
Newer
If this option is checked, "newer" files will not appear in the
list box for synchronization.
Ignore
Older
If this option is checked "older" files will not appear in the
list box for synchronization.
"X"
Delete
Selecting this button or pressing the "Del" key causes the currently
selected remote or local items to be removed from the synchronize
list. The file or folder is not actually deleted - it is simply
removed from the list for synchronization.
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